Contact Centre

Category:

Call Centre


Work city:

Darwin


Salary:

$58,000


Created:

11.04.2022


Contact Centre Roles

All Aspects Recruitment are seeking Aboriginal & Torres Strait Islander applicants for multiple exciting entry level Contact Call Centre Agent positions based in Darwin NT.

  • Permanent Full Time Position
  • $58,000 p.a.
  • Training provided

Responsibilities / Duties:

  • Create a brilliant customer experience across all interactions.
  • Taking inbound calls regarding the client’s products & services.
  • Responding to all customer enquiries, effectively identifying customers needs along with providing customers with solutions to solve their concerns.
  • Delivering exceptional service and efficiently solving problems.
  • Be able to identify and effectively manage a customer complaint.
  • Being reliable and displaying effective time management skills.

To be successful in this role, you’ll:

  • You genuinely enjoy helping customers.
  • Experience working with a geographically diverse range of Indigenous communities, including metropolitan, regional and remote communities.
  • Have a strong knowledge of Aboriginal and Torres Strait Islander culture and society and an understanding of historical and contemporary issues relating to Indigenous peoples.
  • You manage your time effectively and can effectively solve problems of a moderate complexity.
  • You’re warm, approachable and understanding, and you know how to represent a company professionally.
  • You pay attention to detail.

Highly desirable:

  • Previous experience in a sales and service environment.
  • Contact centre or Retail store experience.
  • Telemarketing complex administration experience.
  • Experience maintaining stakeholder relationships.

To apply please email a current copy of your resume to leah@aarecruit.com.au with the subject “Contact Centre Roles”.

All Aspects Recruitment & HR considers that being Aboriginal or a Torres Strait Islander is a genuine mandatory occupational requirement for this position under NT - Anti-Discrimination Act 1996

 

 

 

Contact Us

All Aspects Recruitment & HR Services
1/70 Cavanagh Street, Darwin NT 0800
Office: (08) 8981 7431
Mob: 0426 206 213
Email: jobs@aarecruit.com.au
Web: www.aarecruit.com.au

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About All Aspects

All Aspects Recruitment & HR Services is an Aboriginal owned and operated business based in Darwin, Northern Territory. We are a proactive local company focussed on providing a unique and specialised recruitment and support service to Northern Territory and Queensland businesses, local & federal government and industry employers.

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All Aspects Recruitment & HR Services may collect and maintain certain information from our users for the purposes of billing, account authentication or supplying our newsletters, users will have the ability to stop this information being sent to them by changing settings in their account.

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